Some flowers may occasionally be unavailable due to seasonal or import conditions. In such cases, the store is committed to the following:
1- Informing the Customer:
The customer will be contacted via WhatsApp to inform them of the item's unavailability and to suggest suitable alternatives.
2- Alternatives:
Alternatives that are similar in color, type, and price, while maintaining the same design quality, will be offered.
3- In Case of Communication Failure:
The store reserves the right to replace the item with a similar one to ensure timely delivery of the order.
4- Quality:
We are committed to ensuring that all alternatives are of the same beauty and quality to guarantee customer satisfaction.
